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Privacy Policy
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Privacy Policy
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Last Updated April 30, 2026
Welcome to : UPAGRAM
Welcome to Upagram, operated by UPAGRAM APP PRIVATE LIMITED. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website (upagram.in) and our mobile applications.
  • Information We Collect We collect information to provide a better experience for our learners and content providers: Account Information: Name, email address, phone number, and password when you register. Profile Data: For Content Providers, we collect professional details, signatures, and logos for certificate generation. Usage Data: Details of courses purchased, progress tracking, and interaction with "Upagram Shorts." Device Information: IP address, device type, and operating system (necessary for our DND mode and DRM security features).
  • How We Use Your Information We use the collected data to: Facilitate course enrollment and certificate automation. Process payments and manage the 14-day refund policy. Secure content via DRM and dynamic watermarking to prevent piracy. Send automated PDF invoices and platform updates. Manage our referral and loyalty point system..
  • Data Security & Anti-Piracy As a specialized marketplace, we implement high-level security: Video Protection: We use third-party DRM services and encrypted URLs to prevent unauthorized downloads or screen recordings. Watermarking: Your platform ID may be used for dynamic watermarking on videos to deter tampering. Offline Viewing: Videos downloaded in-app are encrypted and cannot be accessed or shared outside the Upagram application.
  • Data Sharing & Third Parties We do not sell your data. We only share information with: Content Providers: Shared with the specific educator whose course you have purchased to facilitate learning. Payment Processors: To securely handle transactions. DRM Services: To ensure video content remains protected.
  • Your Rights Under the laws of India, you have the right to: Access and update your personal information. Request the deletion of your account. Opt-out of promotional communications
  • Cookies We use cookies to maintain your session and remember your preferences (such as playback speed or resolution settings). You can manage cookie settings through your browser.
  • Contact Us For any privacy-related inquiries or to exercise your data rights, please contact our Grievance Officer: UPAGRAM APP PRIVATE LIMITED

    2nd Floor, Oasis Building, Pokunn, Mankavu,
    Kozhikode, Kerala - 673007, India
    Email: infoteam@upagram.in
    Phone: +91 81369 51950